JOB DETAILS

Contract Sales Professional

Job ID: 32963

Retail (Sales & Operations)
Hong Kong
August 11, 2017

Overview

TIFFANY & CO., the world’s premier jeweler, renowned for unique designs and superior craftsmanship for over 170 years, is inviting high caliber personnel to join our retail team in Hong Kong.

Responsibilities

1. Sales Targets Achievement

  • Consistently achieve or exceed monthly and quarterly individual sales plan.
  • Strengthen and develop relationships with existing customers.
  • Effectively identify customer needs and close sales.

2. Service Excellence & Clienteling

  • Engage with all customers to ensure consistent delivery of exceptional service.
  • Handle after-sales service, e.g. repairs, engraving.
  • Work as a team partner with colleagues to ensure customer satisfaction and contribute to a positive store environment.
  • Proactively learn through intranet and complete provided training courses to ensure compliance with company policy changes to better serve customers.

3. Store Operations

  • Assist in stock take.
  • Perform activities to assist in completing monthly audit checklist .
  • Ensure store is properly maintained.

4. Corporate Standards and Directives

  • Ensure all sales activity complies with corporate brand standards and directives, including Product Presentation and Visual Merchandising.
  • Maintain security standards within the store to ensure safety of customers, colleagues and to protect our assets through appropriate care and handling of merchandise.

Qualifications

– Form 5 or above
– Minimum 2 years of experience in luxury retail industry
– Pleasant, self-motivated, energetic with good interpersonal skills and attentive to details
– Fluency in Cantonese. Good command of English and Mandarin is an advantage