JOB DETAILS

Assistant Manager – Heathrow Terminal 3

Job ID: 35695

Retail (Sales & Operations)
United Kingdom – Hounslow
May 15, 2018

Overview

To have a career with Tiffany & Co. makes you a special part in a story of beauty, fun and elegance that has evolved over 175 extraordinary years.

The Tiffany & Co. Assistant Manager makes an exceptional impact in the lives of our customers as they reach important milestones and celebrate special occasions. Representing Tiffany & Co. means providing the excellence in customer service for which we are world renowned.

We currently have opportunities available within our beautiful Heathrow Terminal 3 location.

Responsibilities

Tiffany & Co. Assistant Managers strive for excellence. They coach and develop their teams to ensure sales professionals provide exceptional experiences to all clients whether they are just browsing, celebrating special occasions or simply treating themselves with a little blue box.

Assistant Managers partner with the Sales Manager to create plans in order to achieve business goals and they implement initiatives to drive increased sales and service levels.

The Tiffany & Co. Assistant Manager’s role is fast paced, demanding and exciting. As well as daily team leadership, they build relationships with clients; manage systems, processes and operations. Above all they are brand ambassadors, always leading by example.

The actions and directions of the Assistant Store Manager will align with the Tiffany Global Service Philosophy to:

  • Create a connection between internal and external customers to the Tiffany & Co. brand
  • Build trust and credibility
  • Exceed expectations
  • Honor the Tiffany legacy

The Assistant Manager receives an attractive salary and bonus potential. A variety of lifestyle and wellbeing incentives and benefits are also offered to ensure that effort and achievement is rewarded. Finally, excellent training programs and coaching schemes are available to help you develop your career.

Qualifications

Qualifications/Primary Job Requirements

  • Sales and Management experience in luxury retail
  • Experience in sales generation and managing the achievement of sales results.
  • Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
  • Proficiency with Microsoft Office software including Word, Excel, Outlook, Point of Sales (POS) system.
  • The ability to inspire trust, integrity, fairness and professionalism both with clients and staff members.
  • Strong verbal and written communication skills.
  • Proven ability and desire to work in a fast-paced, changing environment.
  • Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.).
  • Must have authorisation to work in the United Kingdom.