The Metrics and Reporting Coordinator of Diamond Operations is responsible for providing accurate, complete and properly organized information to Diamond Division Management. This role consists of processing high level diamond transactions. In addition, this role will be responsible for the creation and analysis of reports supporting both Operational & Technical functions.
Utilize JD Edwards to process adjustment transactions as needed to support daily movement of stones according to CODC/ SOX guidelines. Ensure transactions are completed and documentation is submitted to Finance timely. Maintain transaction documentation in accordance with the Record Retention Policy
Manage the flow & timely processing of diamond breakups, including adjustments for item number changes within M82.
Perform Purchase Order Conversions (POC’S) and lot master updates as needed
Reporting & Analysis:
Support the creation & completion of daily, monthly & quarterly performance reports.
Monitor ageing inventory for Laurelton, 3rd Party & Tiffany Owned stones. Complete location balancing for melee transactions to ensure timely processing of moving inventory within JDE.
Utilize reports to analyze, identify trends & opportunities for error reduction and enhancements in workflow. Make recommendations & develop plans for process improvements. Operate as an active participant in partnership with management to preform root cause analysis, making recommendations for improvements based on trends. Create plans for implementation and monitor progress towards target milestones.
Support daily, monthly & quarterly cycle counts for inventory and confirm accuracy according to location on-hand totals. Support variance research & report any discrepancies to Management immediately.
Manage inventory locations for both POC and Breakup stones.
Partner with Management build a culture of continuous improvement within TGL.
Develop & maintain documentation as it relates to training initiatives for Tiffany Improvement Production System (TiPS)(i.e 6S, process checks, gemba walks, & leader standard work.)
Provide guidance and training support for Management & Staff to achieve continuous improvement initiatives.
Health, Safety and Corporate Policy Adherance:
Work safely at all times by consistently following safe work procedures for your role, as well as all safety procedures required at your worksite. Demonstrate leadership by leading safety process checks & improvement projects in coordination with continuous improvement initiatives.
Ensure compliance for Sarbanes-Oxley reporting, audit driven Initiatives, key safety accountabilities and the Business Conduct policy.
Ability to manage multiple tasks simultaneously
Excellent verbal and written communication skills with the ability to effectively interact with management
Comfortable speaking & presenting in front of both management & peers
Must be creative, analytical and demonstrate problem solving skills
Proficient computer skills, particularly in excel and advanced experience using MS Office
Six Sigma/ Lean Green belt certification (or willing to obtain within first year)
Some travel required
Knowledge of Tiffany business practices
Experience with JDE Software
Experience in excel with VBA & Macro report
4-5 years’ experience in Operations
Experience working in an environment that practices Six Sigma/Lean concepts