JOB DETAILS

Customer Service Representative (Maternity Leave Cover) Old Bond Street, London

Job ID: 38101

Retail (Sales & Operations)
United Kingdom – London
January 11, 2019

Overview

Perfection in Customer Service is the number one priority at Tiffany & Co. We want our customers to enjoy a joyful experience in our Old Bond Street boutique this festive season, that’s why we would like you to join us.

Working within our friendly Customer Service Department is demanding and rewarding at this busy time of the year. You will meet with our customers both face to face and over the phone to ensure that pre and post sales needs are fully satisfied. You will ensure that Tiffany customer enquiries are responded to appropriately and within a timely manner. You will provide resolutions to customers or seek a resolution for them. You will build rapport and confidence with customers to ensure they receive an excellent Tiffany experience.

To be successful with this position you will meet these key criteria:

  • Customer Service or concierge experience ideally within a Retail Environment
  • Excellent written and verbal communication skills
  • Intermediate/Advanced Microsoft Office Skills
  • Self-confidence with an ability to take ownership of a situation
  • Strong decision makers
  • Experience of working within a fast paced, pressurised environment

In return, we have some gifts for you – competitive hourly rates, employee discount and the wonderful opportunity to work for a legendary brand in one of our elegant locations.

Ideally we are looking for candidates who are able to work full time hours across Monday-Sunday and are available to start immediately.